Amenities & Services

Shepherd’s bush boutique Hotel offers wide range of amenities and services to please each guest and the focus is to provide personalised needs based service - always discreet and unobtrusive, but at the same time engaging and always ready to help.

SBB Hotel is open to any new ideas, so you are more than welcome to leave your feedback at reception and we will strive our best to improve or service/amenities list as best to our knowledge and possibilities:

  • 4 floors – each different colour of soft furnishing to please everyone’s needs
  • En-suite rooms (Club Room (King-size bed), Double Standard, Twin, TripleAccessible, Family Room, Single Room) – just minutes away from Metro Station and Overgound. Each bedroom is fully equipped with Desk space.
  • 100% non-smoking hotel (with designated smoking area outside the hotel)Guaranteed check in from 14:00
  • Departure before 11:00
  • 24 hour Reception, Lounge area for public use
  • Complimentary Wi-Fi available throughout the Hotel (cable available upon request and are subject to extra costs- please ask reception for information)
  • One meeting room for guest’s personal use ( pre-booking required. Charges apply – please contact Sales department or Reception for information)
  • CCTV throughout the hotel public areas for everyone’s protection
  • All main credit cards accepted for guarantee and payments: VISA Electronic/Debit, MasterCard, American Express (for the other payment cards please ask Reception for advise)
  • Pet friendly hotel (terms & conditions apply; subject to extra charge of £35.00 – Deposit (non-refundable), please ask Reception for information)
  • Shaving Chargers – provided on request (Please call Reception – dial 500 from phone in your room free of charge)
  • Electronic key-card system
  • Air-conditioning (controllable in each room separately)
  • Double glazed windows for your absolute peace and well being
  • Rain Water & also Hand Shower in each fully equipped bathroom
  • Complimentary Tea & Coffee making welcoming tray with Kettle, teas, coffees, milk & sugar
  • Complimentary bathroom toiletries
  • "Naif" Organic baby bathroom toiletry set (available upon request, subject to additional charge – please ask Reception for more information)
  • Truefitt & Hill shaving kit (available upon request, subject to additional charge – please ask Reception for more information)
  • Hypo-allergenic beds & bedding (including toppers, mattress protectors, soft furnishing, e.g. cushions and Blackout curtains) from award winning linen company
  • Down/feather pillows available upon request (please let Sales Department/ reception know at the time of booking and your arrival)
  • Full length Mirror in each bedroom and public WC on lower ground floor
  • High chairs and baby cots/cribs available upon request
  • Roll away extra bed (subject to charge of £20.00 per bed per night)
  • Flatscreen TV in each bedroom
  • Telephone in room (usage subject to charges – up to £3.00 per minute (please see attachment ‘’Telephone charges’’ or ask Reception for extra information)
  • IPod Docking station in each bedroom
  • Hair Dryer in each bedroom
  • Ironing Board in each bedroom
  • Safe in each bedroom
  • Café/ Bar open from 11:00 AM- 23:00 PM (serving Soft & Alcoholic Drinks, Snacks, Panini’s etc. – Please ask Reception for Menu to choose from)
  • Room Service available from 11:00 AM- 02:00 AM (please see Bar &Room Service menus attached or ask reception for information)
  • Complimentary Wake-up service (available upon request with Reception )
  • Maid cleaning service (upon request possible to arrange personalised cleaning schedule – subject to availability. Please ask Reception for more information)
  • Porterage service (available upon request)
  • Luggage room (charges may apply-please ask Reception for information. Please note SBB Hotel cannot hold responsibility for any loss or damage of stored property)
  • Loundry Cleaning & Washing available upon request- please put the items in Loundry bag- located in bedroom wardrobe and bring it to Reception (Please ask Reception for costs, timings and additional information).
    Please note no any cleaning & washing is happening on site, SBB Hotel works with third party Laundry Company who provides the service. Their working times differ – please check it before requesting the service.
  • Hotel provides special help/assistance for guests with special needs (please let Sales Department and Reception know all special requirements at the time of booking). Hotel has accessible public WC, accessible main hotel entry, elevator, accessible triple (family) room, staff can provide help in reading the menus and other – specified by guest (upon request and availability).
  • Accessible triple (family) room (pre-booking required- please contact Sales department or reception for prices and additional information)
  • Business Amenities (fax, photo copying, scanning, computer usage available upon request at Reception – subject to additional charges and availability – please ask Reception for more information)